Your data
Your data is handled like it's yours, because it is.
- You approve the data map before anything is imported.
- You check the imported data while your old system is still running.
- A full export is yours if you ever leave. No extraction fees.
Risk pool software implementation
Here is what working with us actually looks like, from the first conversation to your go-live date. Every step, nothing hidden.
Step 1: First contact
Start with a conversation about your coverage lines, members, assets, claims volume and current workflows. We tell you what Risk Pool Pro does today, what is in progress, and which parts matter most for a pool like yours. Includes a short demo tailored to your pool type. Within a few business days you get a firm annual license price and a not-to-exceed implementation figure in writing.
One meeting, about 60 minutes. Your numbers within days.Step 2: Discovery
We map your daily, monthly, quarterly and annual processes. We recommend starting with a two-hour working session to surface gaps early, then sessions where we watch your current system in use. We map what actually happens, not just what is documented.
Several sessions, scheduled around your staffStep 3: Proof of fit
We walk you through how Risk Pool Pro handles the workflows we mapped. You receive your final quote: the same license price, and an implementation cost at or under the figure you already have. You also get access to the system to explore on your own terms. It is real access, not a limited trial, so you can confirm it works the way we say before you commit.
Take the time you need. No expiring trial clock.Step 4: Implementation & import
We configure the system for your pool and handle the data import. You send us exports from your current system, or database backups if you have them. We map the data, you approve the map, and we run the import. You will not be handed spreadsheet templates and told to figure out our data structure.
Depends on your data and your current systemStep 5: Training & side by side
You keep your current system running while we train your staff in working sessions, webinars or one on one. We can train your members too if the portal is part of your rollout. You check your imported data and get comfortable with the workflows before anything switches.
You set the paceStep 6: Go-live
When you're ready, we choose a go-live date together. We freeze changes in your old system, run a final migration to capture everything up to that day, and Risk Pool Pro becomes your system of record. A clean cutover with no gaps in your data.
You choose the dateStep 7: Live & supported
Go-live is the start of the relationship, not the end of our involvement. Questions, training, issues and new features: we're available, and you hear about new features first. After go-live we hold open office hours twice a week for as long as your team needs them, where your staff and your members can drop in with questions, get a walkthrough or set up one-off help.
Ongoing support includedYour data
Your team
“If it's not the right fit, we'll tell you that.”
We'll walk you through Risk Pool Pro, answer your questions, and tell you plainly whether it fits.
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